Cookie Policy
How we collect, use, and protect your personal information
Last updated: June 2026
Information We Collect
When you use our website or submit an inquiry, we may collect personal information including your name, email address, phone number, and travel preferences. This information is provided voluntarily by you.
How We Use Your Information
We use the information you provide to:
- Respond to your safari inquiries and booking requests
- Send you information about our packages, offers, and travel tips (only if you opt in)
- Improve our website and services
- Comply with legal obligations
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners (e.g., accommodation providers, park authorities) solely to fulfil your booking — and only to the extent necessary.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your Rights
You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, please contact us.
Cookies
For details on how we use cookies and similar technologies, see the Cookie Policy section below.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site after changes constitutes your acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy, please contact us.
Cookie Policy
Last updated: June 2026
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. We also use browser localStorage — similar technology that stores data only on your device and is never sent to our servers. This policy covers both.
How We Use Cookies
We group cookies into three categories. You are in full control of the optional ones through the consent banner shown on your first visit.
| Category | Name(s) | Purpose | Consent Required? | Expires |
|---|---|---|---|---|
| Necessary | cc_seen |
Remembers that you have seen the cookie consent banner so it does not appear on every page. | No | 1 year |
| Necessary | ci_session |
Keeps you securely logged in during a session (admin users only). Not set for regular visitors. | No | Session |
| Functional | places_country_filter (localStorage) |
Remembers which country filter (Uganda / Rwanda / All) you last selected on the Places page so your preference is restored on your next visit. | No | Until browser storage is cleared |
| Analytics | cc_analytics |
Records your cookie preference for our analytics category. When accepted, anonymous page-view counts are recorded on our own servers — no personal data, no third parties. | Yes | 1 year |
| Marketing | cc_marketing |
Records your cookie preference for marketing. When accepted, Google Analytics 4 and Facebook Pixel are loaded to help us measure ad performance and show relevant promotions to past visitors. | Yes | 1 year |
| Marketing | GA4 & Meta cookies | Set by Google and Meta only if you accept Marketing cookies. Governed by Google's Privacy Policy and Meta's Privacy Policy. | Yes | Up to 2 years |
Managing Your Preferences
You can change your cookie preferences at any time by clicking "Manage Preferences" in the consent banner at the bottom of any page. You can also delete cookies through your browser settings — refer to your browser's help documentation for instructions.
Contact
If you have questions about this Cookie Policy, please contact us.